promotional

2 Way SMS – Long Code/Short Code

Generate Leads, Collect Feedback, Locate Store, Measure Success, Share Info on Demand, Improve Customer Service

2 Way SMS is an interactive approach that works on a Push & Pull based Messaging service for lead/feedback generation and support/marketing activities. Our 2 Way SMS service allows users to receive and send SMS at very affordable cost based on push & pull based Messaging service and can be integrated with any application for Sale, Marketing, Customer Support, Feedback & so on. 2 Way SMS Services relies on a Keyword or Long Code or Short Code combination. 2 way SMS will personalize your response to existing and new subscribers for your marketing & customer support efforts

Features

Push & Pull System

It works on an interactive approach with push & pull based messaging to make communication more interactive.

Smart Automation

Allows smart automation of all inbound campaigns with static and dynamic responses, based upon keywords.

Virtual Mobile Number

Manage your business using single virtual number to receive SMS, So that anyone can message you on this number at any time

International Reach

2 Way SMS allows to stay in touch with international customers or prospects and engaging them with no limitation.

Custom Keyword

Define Keywords as per your business/offer/product, etc. to have a better recall value for the brand in customer’s mind

URL Forwarding

Send SMS to a URL that can be again used to forward the SMS to another user whenever you want.

Media Tracking

Measure the Media & Marketing Performance and level of audience engagement through 2 Way SMS Integration

Auto-Reply

Send back powerful replies in your campaigns/support query by setting up customized SMS for Auto Reply as per your need

API Integration

ntegrate 2 Way SMS with your CRM/ERP to get real time update in your system for any marketing or support activities

Real-time Reports

Monitor the efficiency of your Marketing Campaign or any other activities with 2 Way SMS inreal time

Dashboard Access

You can easily access the dashboard of your business to know about the status of your SMS campaign

Analytics

Access complete report of your customer’s request by state-wise report, operator-wise report, Number-wise Report etc

E-Mail Alert

Get all the alerts on your email id so you can interact, communicate with your customers without accessing your dashboard.

SMS Alert

Get all the alerts on your mobile number so you can interact, communicate with your customers without accessing your dashboard

Interested in Buying 2 Way SMS Services

Benefits

Virtual Customer Care

Setup Virtual Customer Care and share info/response on demand on request.

Improve Customer Engagement

Monitor and collect feedback & responses from customers via a single platform

Device Portable

This service is accessible to all users, irrespective of their mobile device type

Geo-Portable

Receive messages from any location, any time easily without any change in the system

Marketing Tool

Effective Sales & Promotion tool that support your customer needs and bring an edge in your services

Customer Support

Be available anytime for your customer, vendors to respond their queries/request

Where To Use

Store/ATM Locator


Integrate 2 Way SMS in your Marketing & Customer Support, Deliver address of your Company, Office, Branch, Store or ATM, etc. on just a single SMS

Lead Generation


Integrate 2 Way SMS with your Marketing Campaign Medium (Print, Outdoor, TV, Online etc) to generate leads and engage them with Autoreply SMS

Balance Check


Allow your users to know their account balance by just sending one SMS to 2 Way SMS Gateway Number

Mobile/DTH Recharge


Allow your users to recharge their account balance by just sending one SMS to 2 Way SMS Gateway Number

Survey & Polling


Implement 2 Way SMS for your Survey & Polling activities to engage your target audience on a real time basis.

COD Order Verification


Verify your users & authenticity of COD Order with 2 Way SMS to avoid cancellation and to establish smooth process

Feedback Collection


Collect feedback from your potential customers to enhance your product & services to stay ahead in the market

Voting


Get Response from your target audience for your live event like Realty TV Show, Product Voting, Election, etc. and measure the performance smartly in real time

mCoupon


Deliver m-Coupon with fabulous offers to your targeted audience on real time demand and enhance engagement

On Demand Service


Share relevant & targeted information to your mobile workforce or your customers, partners, etc. on their requested and stay connected

Tracking


With 2 Way SMS, Track your marketing activities, has a better customer support, capture response 24*7, generate leads & stay connected

Customer Support


Establish SMS Enabled Customer Care & Support Team to Respond Customer’s all queries or request via SMS on a real time basis.

Who Can Use ?

Starting from an Individual, Small Retails Shop, SME/SMB to a Big Enterprise can use our 2 Way SMS Services to generate leads, collect feedbacks, measure result and improve customer support on a regular basis.

Image