Click-to-call, also called click-to-talk, click-to-text or click-to-chat, allows the person to click on a web object (e.g., button, image or text) to request an immediate call connection with another person in real-time either by phone call, text and Voice-over-Internet-Protocol (VoIP). Click to talk requests can be launched from hyperlinks in email, blogs, wikis, flash animations or video and other programmable interfaces and websites.
The click2call feature is easily implemented using a code structure that is portable and requires minimum manipulation.
The customer queries are immediately resolved as the information that is available on site is complemented by the click2call feature which results in higher user engagement.
There are no charges for clicks on the website unlike paid ads on Google Search and hence reduces the cost per lead.
The website being the centre-point of all major online activity, the customer can easily do video-calling or a voice-call with customer service to get issues resolved or voice opinions.
This service assists in driving sales and reduces the chances of customers dropping off the website. It's of immense help to BPO's where businesses involve direct contact rather than a website enquiry.
The feature is a great boon for mobile business as teh customers have a clearly defined click-to-call action that is used to connect to the business and assists in micro-moments as defined by Google.
We are glad that you have chosen to consider Mobtexting solutions as beneficial to your business. Mobtexting is dedicated to providing customised solutions to ensure that your business tops in leads and revenue with personalised customer engagement as well as domestic and global branding.
We at Mobtexting believe in personal engagement and discussion so that this chosen solution can be optimized and customised to your business needs.
Please provide your contact details in the form to the right so that we can get in touch with you at the earliest.
Once again, we welcome and thank you for doing business with Mobtexting !