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mobtexting is an Associate Partner of The Customer Fest Show 2023.

CX Special Edition

19th & 20th April 2023

Taj Lands End, Mumbai, India

Hop On To The Premier Customer Experience Event On The Calendar – Customer Fest 2023 

The Customer FEST Show has brought together thousands of senior-level customer experience executives to discuss the latest in design, innovation, culture, and strategy since 2008. And today, it’s the 16th Edition that will be held on the 19th and 20th of April 2023 at the Taj Lands End in Mumbai. Join the world’s most innovative CX Conference in Mumbai for two days of learning, networking, and fun.

mobtexting At The Customer Fest Show 2023

With years of expertise in CPaaS and unerring reliability, mobtexting is an industry leader, a trusted voice, and a credible technology brand trusted by 1000+ businesses.

As a CPaaS provider, we best enable our partners to promote positive interactions with their customers across channels. The country’s top enterprises build communication solutions using mobtexting’s platform & APIs.

Meet us at The Customer FEST Show. Our team will be available in person to help you with all your queries and share some interesting facts about CPaaS and how it can transform your business.

 Meet Our Leadership Team

Our Country Head Sandeep Prakash will be moderating a panel with the named experts in the industry on the Customer Fest stage. Together, we will look into the crystal ball and speak out loud what we see.


Sandeep Prakash

Country Manager - India


Rahul Khattar

VP - Sales


Balachandran R

Enterprise Sales Head


Ujjwal Vashisth

Lead - Sales Enablement

What will the Customer Experience Journey look like in 2030 ?

Moderator :

Mr. Sandeep Prakash, 

Country Manager



Confirmed Panelists

> Mr. Anubhav Mehrotra, Vice President – Human Resources & Customer Experience, Tata 1mg

> Mr. Ankit Goenka, Head – Customer Experience, Bajaj Allianz General Insurance Co. Ltd.

> Mr. Shridhar N. Upadhye, General Manager – Customer Experience, HomeLane

> Mr. Siddhartha Ghosh, Head – Customer Insight & Customer Experience, Dvara SmartGold

> Mr. Arpanarghya Saha, Chief Digital Officer, Nippon India Mutual Fund

> Mr. Puneet Malaviya, Head – Marketing, Ethnix by Raymond

> Mr. Biswajit Dutta, Head – Loyalty & CRM, Metro Brands Ltd.

> Mr. Fasih Abbas M, Sr. Director & Head – Customer Success, Cashfree

> Mr. Saurabh Kulshreshtha, Head – Customer Support, Tata AutoComp GY Batteries Pvt. Ltd.

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