Why do businesses need Click-to-Call services?
Businesses today are focusing on improving customer engagement through innovative technological means. You might have heard about the reasons to add the Click-to-call on the website whenever you speak about a customer-centric approach. Because when call volumes are through the roof, it’s more important for the businesses to be contactable over the phone. Let’s learn about why businesses use click-to-call services.
So it’s important for your business to have a dedicated business phone number which makes communication easier for the customers. Here is the most simplest and effective way of adding Click to Call. You can implement it to your website landing pages and apps.
What is Click To Call Functionality?
A Click-to-call service is an option that is available on online platforms. The companies agent will receive the call when the user clicks on the link or button in real-time. Alternatively, with this communication technology, they can leave their number and will get an instant callback from the company.
The name itself explains its easiness and smoothness. Organizations can use these services for many purposes. They can use it for placing an order, customer service assistance, to get more details, etc.
How does Click-to-Call work?
How Click to Call API Can Benefit The Company?
Click-to-call functionality has many measured advantages as it will only result in a quality lead as the only interested party will click the button which increases the chances of lead conversion. It will also help in decreasing the bounce rate of the website. Any company having this Click to call website will give better interactions with the customer. Hence it increases customer satisfaction and also saves time for both. Click to call increases the productivity of the agents. Depending upon the agent’s availability, the call gets routed to the available one.
Here are the reasons to add the Click-to-Call button to your website:
Statistics reveal that having a telephonic conversation is important to reinstate the trust in customers during the purchase process.
Businesses need to invest in these solutions because here are the benefits business can leverage from this feature.
No leads are missed and better customer engagement: The customers have the option of reaching out to your business at any time of the day and dropping in a callback in case of non-working hours. This ensures that no leads are ignored/missed and every customer concern is addressed thereby providing a hassle-free customer experience.
Better lead quality & customer segmentation: For starters, businesses get the opportunity to speak to a “quality” lead as only people who are truly interested in their product/service will take the effort to click on the button. Additionally, it helps them to categorize customers based on their needs for specialized interaction.
Time saved: This feature aids agents in reaching the customer instantly without the need to dial a number manually every single time.
Impactful data analysis: Businesses can track and analyze the data extracted from the calls, thereby providing them deeper insights about their customers – after all, information is power in today’s day and age. So what you automatically get is a customer base that’s accurate and future-proof.
Prompt customer service & increased conversion rates: Having a Click-to-Call feature helps businesses catch their customer’s attention while their interest is still hot in their product/service. Providing prompt service helps convert customers while they’re still interested and also helps build a long-term customer relationship with the business.
How to set up Click-to-Call?
This can be done in two ways:
- On your website
- On your app
Integrating Click to Call to website
If you’re wondering how to create a click-to-call button on your website, it can be installed by integrating our Click to call API. The user then enters their number on the link/widget installed on their website. The company then instantly connects the call to the pre-assigned number. Now the agent and customer are directly connected through the call.
But what’s crucial is to ensure that the button is placed at appropriate “interaction points”. It helps businesses to convert visitors to potential customers. From a logical business point of view, the position of the Click-to-Call feature matters as much as having the feature on the platform in the first place. A clear call-to-action button where the customers are able to see it within 3 seconds also boosts the click-through rate.
Integrating Click to call on your App
It’s no secret that more and more users are shifting to the “smartphone culture”. Around 47 per cent of mobile users claim that they will shift to other brands if they are unable to find a brand’s contact number quickly.
In such a scenario, this feature comes in handy. If you’re wondering “How do I create a call link on my app”, you can do so by integrating MOBtexting’s Click to Call API in your app. Users can place voice calls on your app from their mobile phones without having to switch between apps to make the call. This helps users to engage within the app itself. So, if you’re looking to add a new dimension of smartphone marketing into the mix, Click-to-Call can be your best bet.
If you’re still wondering why you need Click-to-call for your business, call us at 9019 120 120.
Hey very cool site!! Man .. Excellent .. Wonderful .. I’ll bookmark your blog and take the feeds alsoKI’m satisfied to search out numerous helpful information right here within the post, we need develop extra strategies on this regard, thank you for sharing. . . . . .
This really answered my downside, thank you!
Lovely website! I am loving it!! Will be back later to read some more. I am bookmarking your feeds also
exact allergy pills list of otc allergy medications best allergy medicine for itching
strongest otc for acid reflux order amaryl 1mg generic
order accutane 10mg without prescription accutane where to buy buy isotretinoin 20mg for sale
Very neat blog article.
prescription sleep meds for elderly modafinil 100mg for sale
order amoxicillin 250mg pill order amoxil 500mg online amoxil 500mg over the counter
prescription for sleep aids order melatonin 3mg
order azithromycin generic zithromax price purchase azithromycin generic
gabapentin 800mg cost neurontin 800mg us
Hi, I think your site might be having browser compatibility issues. When I look at your website in Safari, it looks fine but when opening in Internet Explorer, it has some overlapping. I just wanted to give you a quick heads up! Other then that, fantastic blog!
azipro pills order azipro 250mg without prescription buy azipro 250mg
buy lasix pill diuretic order furosemide 40mg online cheap
where can i buy omnacortil order prednisolone 10mg generic prednisolone 5mg without prescription
buy amoxicillin paypal order amoxil 250mg generic amoxil without prescription
buy cheap generic doxycycline buy vibra-tabs without prescription
purchase albuterol inhalator buy ventolin generic buy albuterol 4mg
augmentin 625mg generic purchase amoxiclav generic
buy levothyroxine medication order synthroid generic cheap levothroid for sale
buy vardenafil 10mg without prescription where can i buy vardenafil
serophene for sale online generic clomid 100mg serophene order online
tizanidine online cheap tizanidine 2mg cheap tizanidine 2mg
rybelsus for sale rybelsus 14 mg sale purchase rybelsus for sale
order prednisone 40mg pill buy prednisone 10mg deltasone 20mg price
buy cheap generic semaglutide cost rybelsus 14 mg buy cheap rybelsus
order accutane 20mg for sale buy isotretinoin 40mg generic buy isotretinoin no prescription
albuterol cost albuterol inhalator ca albuterol oral
amoxil 1000mg generic buy amoxil 250mg online cheap amoxicillin 250mg pill
buy augmentin 1000mg pill amoxiclav oral buy augmentin pill
buy generic zithromax 250mg cheap azithromycin 250mg azithromycin 500mg cheap
There is clearly a bunch to realize about this. I consider you made various good points in features also.
rybelsus 14 mg sale rybelsus 14 mg price order semaglutide 14 mg for sale
best online casino real money slots meaning free spins no deposit
buy levitra no prescription order levitra 20mg online levitra online buy
pregabalin 75mg usa buy lyrica no prescription buy pregabalin 75mg sale
order hydroxychloroquine 200mg sale buy plaquenil 400mg brand plaquenil
triamcinolone for sale online triamcinolone drug order triamcinolone pill
purchase tadalafil without prescription tadalafil 5 mg tablet oral cialis
desloratadine 5mg cheap buy clarinex generic buy clarinex 5mg online cheap
buy cenforce generic order cenforce pill cenforce ca
cialis canadian pharmacy Pharmacy
canadadrugpharmacy.com [url=http://canadianphrmacy23.com/]Canada Pharmacy[/url]
buy loratadine online buy loratadine 10mg generic loratadine uk
chloroquine sale buy chloroquine 250mg online cheap cost chloroquine
priligy 30mg usa generic dapoxetine purchase misoprostol for sale
glycomet 1000mg uk order glycomet 1000mg generic buy glycomet pills
buy generic glucophage online purchase glucophage generic buy glucophage no prescription
cost xenical 60mg order orlistat 120mg for sale buy diltiazem cheap
order generic lipitor 10mg buy atorvastatin 80mg online cheap buy atorvastatin 10mg online cheap
purchase norvasc pills norvasc medication amlodipine ca
order acyclovir 800mg for sale order allopurinol 300mg online zyloprim order
buy generic zestril for sale buy zestril 10mg online zestril 2.5mg for sale
buy crestor 20mg online purchase rosuvastatin online purchase zetia pill
online pharmacy medications Canadian Pharmacy Shipping Usa Cialis, Viagra Whithout Prescription
canadian pharmacy for cialis [url=http://canadianphrmacy23.com/]cialis mexico pharmacy[/url]
motilium for sale order sumycin for sale buy sumycin without a prescription
omeprazole 20mg price order omeprazole pill buy prilosec medication
buy flexeril 15mg generic purchase lioresal for sale buy cheap lioresal
buy metoprolol generic order lopressor 100mg without prescription buy metoprolol 100mg generic
You are my breathing in, I own few web logs and sometimes run out from to brand : (.
generic ketorolac toradol 10mg for sale colcrys 0.5mg oral
buy atenolol 100mg pill buy tenormin sale tenormin 100mg over the counter
buy methylprednisolone 4 mg online medrol 4 mg without a doctor prescription methylprednisolone 8 mg otc
order inderal without prescription plavix us generic plavix
essay writing academic writers online my friend essay writing
buy cheap methotrexate brand methotrexate coumadin 5mg tablet
meloxicam 15mg for sale order celebrex 100mg generic buy generic celebrex 200mg
order maxolon generic metoclopramide 20mg ca buy losartan 25mg online cheap
nexium us buy nexium 40mg sale topiramate 200mg us
oral tamsulosin 0.2mg order celecoxib pills buy generic celebrex
Wow, amazing blog format! How lengthy have you been blogging for?
you made blogging look easy. The whole glance of your web site is excellent, let alone the content!
You can see similar here sklep internetowy
where can i buy ondansetron spironolactone 100mg drug oral aldactone 100mg
sumatriptan online buy levaquin 500mg over the counter buy levofloxacin generic
You actually make it seem really easy together with your presentation however I to find this topic to be actually one thing which I think I would by no means understand. It seems too complex and very broad for me. I am having a look ahead in your next put up, I?¦ll try to get the hold of it!
buy simvastatin generic zocor 10mg purchase valtrex
buy dutasteride paypal order avodart without prescription order ranitidine 300mg generic
order ampicillin monodox price purchase amoxil without prescription
proscar sale forcan online order forcan generic
ciprofloxacin tablet – buy generic trimethoprim buy cheap augmentin
how to get ciprofloxacin without a prescription – how to buy cephalexin buy augmentin 625mg for sale
ciplox online order – chloromycetin buy online order generic erythromycin 500mg
metronidazole 200mg pill – buy oxytetracycline pills cost azithromycin 250mg
ivermectin human – suprax 200mg for sale purchase sumycin sale
oral stromectol cost – order generic cefixime 100mg purchase sumycin without prescription