5 Ways Cloud Telephony Resolves Communication Problems For Your Business
There is no substitute for providing exceptional customer service and facilitating smooth internal communication operations if you want to stay on top of your competitors. Moreover, an effective communication strategy can help your business to grow.
An international report published by Holmes described that businesses globally lose a whopping $37 billion every year owing to poor communication. Therefore it is extremely essential for your businesses to focus on your communication processes and make changes if you want to cut down the losses and take over the competition.
Acquiring customers is the biggest challenge for most businesses. Being proactive rather than reactive can help your business. For example, you must be vigilant about never missing a call. Now that could be a small thing but a single missed call from your customers can make your business appear unprofessional and insensitive towards their needs.
This was just one example of a small gesture that can make your business shine out from your competitors. Here are a few more that you can achieve with MOBtexting Cloud Telephony to take on the competition and offer exceptional service.
1. Call Queue Management:
MOBtexting cloud telephony offers a call queue management feature that makes it less likely to miss a call. Even if your agents are busy, still no calls will go missed. If a customer calls your business, and the line is busy, the customer is put on queue and plays custom music on hold of your choice. The agents are notified of the incoming calls. This lets agents know that they need to quickly wrap up the current call in order to answer the next call in the queue.
2. Live Call Monitoring:
This is an excellent feature that lets the call manager see the number of active incoming and outgoing calls. Call managers also get to see other details, for example, the number of busy agents and total call duration and many more such details. With this feature, you can monitor the live status of calls and manage your agents more smartly.
3. Call Barge:
With this feature, you or the call manager can listen to live calls between their agents and customers. Call managers can also share tips and guide agents while listening to the live calls. They can also join the conversation with the customer if required and answer the query.
4. Call Announcement:
Usually, agents answer the call without knowing who is on the other side. But the call announcement feature solves this communication problem. It lets the agents obtain information about the callers. This provides agents more context about the caller and delivers a better response to the problem.
5. Call Forwarding:
In a normal scenario, if an important client dials your business number and the employee is still on his way to the office, the call will be sorely missed. But not any more missed calls with cloud communication solutions. MOBtexting easily handles this communication problem with the Call Forwarding solution.
I think you have noted some very interesting points, appreciate it for the post.
I’ve recently started a website, the info you provide on this website has helped me greatly. Thanks for all of your time & work. “Yield not to evils, but attack all the more boldly.” by Virgil.
I simply couldn’t depart your web site prior to suggesting that I really enjoyed the standard information an individual provide for your guests? Is going to be again often to investigate cross-check new posts
Hey, I think your blog might be having browser compatibility issues. When I look at your blog site in Ie, it looks fine but when opening in Internet Explorer, it has some overlapping. I just wanted to give you a quick heads up! Other then that, wonderful blog!
allergy pills non drowsy generic name for allergy pills best allergy pill
best prescription drug for gerd buy accupril 10 mg for sale
accutane tablet order isotretinoin buy accutane 10mg generic
Thank you ever so for you blog.Really thank you! Much obliged.
cheap amoxicillin sale order generic amoxicillin 1000mg purchase amoxicillin for sale
buy sleep meds online meloset uk
buy azithromycin tablets azithromycin 500mg for sale zithromax 500mg without prescription
gabapentin 600mg cheap purchase gabapentin pill
azipro drug azithromycin 250mg canada buy azithromycin 250mg pill
buy furosemide pill furosemide 40mg ca
prednisolone 20mg generic buy generic prednisolone omnacortil 5mg usa
Puff Bunny Flavors enchant your taste buds with whimsical and delightful experiences. Indulge in a medley of sweet and savory notes, transforming every moment into a delicious adventure for your palate.
buy amoxil 250mg online cheap brand amoxicillin 1000mg generic amoxil 500mg
buy doxycycline generic buy monodox
order albuterol without prescription ventolin canada buy albuterol online cheap
amoxiclav drug augmentin 625mg cost
levoxyl cheap buy levothyroxine generic order synthroid 150mcg pills
purchase levitra for sale levitra us
Through the parental monitoring program, parents can pay attention to their children’s mobile phone activities and monitor WhatsApp messages more easily and conveniently. The application software runs silently in the background of the target device, recording conversation messages, emoticons, multimedia files, photos, and videos. It applies to every device running on Android and iOS systems.
clomid 100mg pills clomid 50mg oral how to get clomid without a prescription
how to get tizanidine without a prescription zanaflex generic tizanidine order
order semaglutide sale purchase semaglutide pills order rybelsus generic
buy deltasone online cheap brand deltasone order deltasone 10mg
buy semaglutide online cheap buy rybelsus 14mg generic semaglutide canada
order accutane 40mg online order accutane 40mg pills isotretinoin for sale
generic albuterol 4mg buy ventolin no prescription albuterol 4mg uk
buy amoxicillin 500mg for sale amoxil 1000mg cheap buy amoxicillin 500mg sale
oral augmentin 625mg augmentin 625mg oral generic amoxiclav
azithromycin pills order zithromax 500mg for sale purchase zithromax for sale
As long as there is a network, remote real – Time recording can be performed without special hardware installation.
monodox oral order monodox online cheap monodox buy online
semaglutide drug rybelsus 14 mg us order generic semaglutide 14 mg
live casino slots online casinos online best online gambling sites
levitra 20mg without prescription purchase vardenafil without prescription vardenafil 20mg pills
lyrica 75mg ca lyrica 75mg without prescription order pregabalin 75mg without prescription
hydroxychloroquine for sale brand hydroxychloroquine 200mg hydroxychloroquine 200mg oral
order aristocort pills buy generic aristocort 4mg aristocort 10mg price
tadalafil 5mg generic cialis professional brand cialis 40mg
desloratadine 5mg brand oral desloratadine 5mg clarinex 5mg cheap
order cenforce 100mg cenforce 100mg oral order cenforce 100mg online cheap
claritin order online buy loratadine 10mg claritin tablet
aralen generic chloroquine 250mg oral buy aralen generic
priligy 60mg oral dapoxetine online purchase cytotec for sale
glucophage 1000mg canada buy metformin 500mg without prescription metformin 500mg brand
buy generic orlistat 120mg orlistat over the counter diltiazem 180mg drug
buy zovirax 400mg sale acyclovir where to buy buy zyloprim 100mg for sale
buy norvasc online order norvasc 10mg without prescription norvasc 5mg over the counter
buy rosuvastatin tablets crestor online order ezetimibe drug
buy zestril generic zestril 5mg without prescription brand prinivil
buy prilosec 10mg without prescription generic omeprazole 10mg generic omeprazole 10mg
buy cyclobenzaprine tablets purchase flexeril generic purchase lioresal sale
metoprolol where to buy metoprolol online order order generic lopressor
toradol 10mg tablet order colcrys 0.5mg online cheap purchase colchicine pill
buy tenormin for sale atenolol 50mg cost cost atenolol
buy generic medrol online buy medrol generic buy medrol 16mg
buy inderal 10mg for sale purchase plavix generic buy clopidogrel 75mg online
buy research papers online no plagiarism practice essay writing online help me write my research paper
buy generic methotrexate over the counter order warfarin 2mg pill buy generic warfarin
generic reglan 10mg order reglan generic buy losartan
order mobic 15mg sale purchase mobic pills buy celebrex 200mg online
I couldn’t resist commenting
purchase flomax flomax price purchase celecoxib pill
purchase esomeprazole without prescription order esomeprazole without prescription order topamax pills
buy sumatriptan 25mg online order levaquin 500mg online levofloxacin 250mg generic
order zocor 10mg sale zocor 20mg generic buy valacyclovir 1000mg generic
order avodart 0.5mg generic order ranitidine sale generic ranitidine 300mg
cheap propecia diflucan price where can i buy fluconazole
order ampicillin pill cheap acillin amoxil buy online
where can i buy flagyl – buy cefaclor 500mg sale buy generic zithromax for sale
brand ciplox 500 mg – trimox tablet
brand erythromycin 250mg
buy valacyclovir medication – buy starlix 120mg without prescription order acyclovir 800mg generic
ivermectin pills canada – generic tetracycline 250mg order tetracycline pills
metronidazole 200mg over the counter – oxytetracycline 250 mg without prescription zithromax 250mg tablet
acillin tablet acticlate sale buy amoxicillin medication
brand glucophage 500mg – buy cipro 1000mg pill buy lincomycin 500mg pill
zidovudine drug – purchase avalide without prescription order generic zyloprim 300mg
clozapine 50mg without prescription – frumil for sale online oral famotidine 40mg
quetiapine medication – bupron SR order online buy generic eskalith
It’s a pity you don’t have a donate button! I’d definitely donate to this brilliant blog! I suppose for now i’ll settle for book-marking and adding your RSS feed to my Google account. I look forward to new updates and will share this site with my Facebook group. Talk soon!
buy amoxicillin generic – erythromycin canada ciprofloxacin 1000mg canada
purchase augmentin pill – buy generic ethambutol cheap cipro
Your point of view caught my eye and was very interesting. Thanks. I have a question for you.
cleocin ca – buy generic suprax purchase chloromycetin online cheap
zithromax without prescription – order floxin sale ciplox uk
Fantastic web site. Lots of useful info here. I am sending it to some friends ans additionally sharing in delicious. And naturally, thanks in your sweat!
I conceive you have observed some very interesting points, appreciate it for the post.
buy albuterol cheap – fexofenadine 120mg without prescription cheap theo-24 Cr 400mg
ivermectin otc – buy doxycycline tablets cefaclor capsules
desloratadine canada – purchase beclomethasone ventolin over the counter
Saved as a favorite, I really like your blog!
buy methylprednisolone without a prescription – how to buy zyrtec buy azelastine no prescription
buy micronase 2.5mg online – oral pioglitazone 15mg buy forxiga 10 mg generic