Since March 2020, companies have rapidly adopted cloud telephony to facilitate remote work. The team which faces customers every day
Businesses today are focusing on improving customer engagement through innovative technological means. You might have heard about the reasons to
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Whenever a customer calls your business at any time of the day, it’s important that his queries need to be
The business environment is a highly competitive space. The atrocities of a ruthless business climate are not hidden from anyone.
Every business at some point comes across issues that might appear too small to notice but can create significant problems
Managing business calls is cumbersome in every aspect. Yet it is also most important for any business, especially the one
Educators from around the world over have begun to realise the value cloud telephony adds to the education industry. Schools,
Business communication is crucial, yet the delicate process that warrants utmost care and supervision to ensure business objectives are met.
Cloud telephony suite, often bought as a bundle (toll-free, IVR, call forwarding and more) eliminates the requirement for businesses to